There aren’t an overwhelming number of bad reviews for Capital Bankcard, but the main complaint seems to be deceptive bait-and-switch sale practices. Trust someone like paypal. Credit? Capital Bankcard has been in business since 1998 and boasts that it manages over 80,000 merchant accounts, processes over 7 million transactions per month, and has over 170 dedicated employees. Thanks! Both programs have tracking features as well, so you can keep an eye on spending habits and record useful customer information. There are 8 glowing reviews on Yelp listed under Capital Bankcard at a California location. GM Credit Card; Capital One Bank (USA), N.A. Capital Bank Visa® Platinum Cash Rewards Credit Card is a cashback credit card issued by Capital Bank. If you want to accept payment cards, whether in-store, ecommerce, mail/phone orders, or while on-the-go, Capital Bankcard can do the processing for you. I look forward to a long productive business relationship. With Capital Bankcard you have options for accepting payments on your smartphone or using a wireless terminal so you can take payments wherever a sale takes you. DOES NOT OFFER CERTIFIED QUOTES THROUGH CARDFELLOW, For now, check out the great instant quotes you received. We are closing the account and need information to unlock the terminal. I NEED A LIVE PERSON!!! The in-house support team can be reached from Monday through Friday from 9:00 am to 6:30 pm EST. Capital Bank Visa® Secured Platinum Credit Card Review. We never share or sell your information without your consent. The Capital Bankcard website still uses its Boston, MA address. If you’ve looked for information on Capital Bankcard, you might be frustrated to find that the company’s website has very little information about its payment processing services. The company also has 3 negative informal reviews posted to its profile. Capital One Venture Card Review: More Details. The Capital One VentureOne Rewards credit card may be the right fit for you if you are looking for a low-cost card to help you rack up a modest amount of miles. No help. From The Editor If you are interested in getting fully disclosed pricing information, request a Capital Bankcard quote through CardFellow. Capital One credit card credit limits The credit limits on Capital One credit cards are determined based on a review of applicants’ credit history and ability to pay. He also from time to time checks in to make sure things are still going o.k. BankSouth Platinum Visa Card; Bank of Hope Visa Platinum; Citizens Community Bank Platinum Payback Card… If you do not wish to proceed, please exit the website at this time. code ID to any processor. Any unauthorized copying and reproduction of the content of this page, including all meta data and computer code, is strictly prohibited. All of them are 5 stars, they say an employee named Matt is the best, the company has great rates, no cancellation fees, no contracts, no service fees, and…wait, all of these reviews are posted around the same time frame, mention Matt personally, and one of them thinks they are using Capital One as a processor. The truth is that sales tactics will vary with the representative you get, as does pricing depending on your business needs; if something seems too good to be true, it’s a good idea to take a closer look and make sure you know what you are getting into. The remaining complaints tend to cite customer service issues. It is a Secured Credit Card by Open Sky Visa with No CREDIT CHECK !!! I switched to them under the assurance their processing fees were lower th...". No problem, simply choose a certified quote through our marketplace and never overpay for processing again. How we chose the best Capital One Credit Cards. No problem. O% Markup + $0.08 per transaction, month-to-month, no contract, no PCI Compliance fees, no batch fees, no statement fees, no downgrade fees, no junk fees of any kind. You don’t have to invest anything … We take great pride in providing one of the only objective an unbiased merchant account review websites on the internet. Capital One, N.A. Learn more about our monetization policies here. Maybe we should disregard these and look into what the others have to say. Capital One Reviews 559 • Bad . I offer merchant account and credit card processing consultation for the following needs: Capital Bankcard is just a fee-driven rip off of small businesses! Click here to earn a reward. to this representative inviting him/her to Capital Bankcard does not list any misleading quotes or unrealistic guarantees on its website. quote, and it allows you to compare this Check your eligibility for Capital One credit card offers with no impact to your credit … The company states on its website that it is working with over 80,000 different businesses. I switched to them under the assurance their processing fees were lower than square. While we validate these reviews as best we can, CardFellow does not verify that a reviewer is using or has used a processor's service. The company did make an effort to respond to most of the reviews. If you have an experience with this company and would like to share, leave a review! To add insult to injury, they report it to the credit … As of this review, Capital Bankcard has an “A” rating with the Better Business Bureau and has received 14 complaints filed with the BBB in the last 36 months… The author and publisher shall in no event be held liable to any party for any direct, indirect, punitive, special, incidental or other consequential damages arising directly or indirectly from any use of this material, which is provided “as is,” and without warranties. If he’s not avaible Chris is. Capital Bank is a regional bank and credit card company with branches in North Carolina, Tennessee, and Florida. Unlike certified quotes offered through CardFellow, this processor’s quotes aren’t held to any standards of pricing or terms. Would recommend Capital Bankcard South to other Companies needing to offer financing on their tickets. U.S. Bank Altitude Go Card vs. SavorOne Rewards from Capital One * If most of your credit card expenses skew towards going out and dining out, the Capital One SavorOne card could be an … Just started with these Gents. If you're wondering whether Capital Bank Visa® Secured Platinum Credit Card is the right card … Need expert help? Capital Bankcard is the outside sales channel for Cayan. I've tried calling 3 times to get my account cancelled only to end up on a wild goose chase. I use Capital Bankcard of Tupelo. Debit PIN entry: $0.25, Keyed and internet rates The company does a great job of managing its resellers to avoid problems and encourage fair pricing and fair contracts. We’ve been helping businesses just like yours get the most competitive processing since 2006. If you’re a small business, you should avoid them like the plague. As such, this review contemplates the data from when its verified profile was last accessible. email, you can also provide your unique Typical credit card processing company “we can save you money” but they don’t. Over the last decade, I’ve reviewed hundreds of merchant services providers which has helped to educate over 5 million businesses on the nuances of credit and debit card acceptance. Capital Bank Visa® Secured Platinum Credit Card is a secured credit card credit card issued by Capital Bank. Are you a Capital Bankcard representative? No Help!! the other's you've received. The negative reviews claim problems with equipment, hidden fees, bad customer service, and account errors. Are you running a business that keeps you on the run? Capital Bankcard is a Great Card Processing / Financial Products Provider, State of the art products and services, Competitive Rates and reachable, attentive customer service. These reviews also allege that customer service is unreachable when you have an issue. Pricing will vary by business type, processing volume, and the agents who set up the account. Negotiating credit card processing fees when changing merchant accounts. I am on the Do Not Call List and they called to solicite to me. Capital Bankcard’s low complaint rate seems to indicate that this team does an adequate job of anticipating and responding to complaints, but it falls short of the top-rated payment processors for great customer service at this time. Features will vary depending on the model chosen. Any and all use of trade names and/or marks are for identification purposes only and shall not be construed as a claim of affiliation, or otherwise, with CardPaymentOptions.com, Inc. ("CPO") in any form. One because I kept receiving emails saying that my account qualified for an upgrade. The company also offers gift/loyalty programs and cash advances. The equipment is from popular brands like Nurit, Hypercom, Verifone, and others. The sole purpose of the material presented herein is to alert, educate, and inform readers. NerdWallet’s editorial credit card ratings are awarded on a 5-star scale based on how much value they provide to the user. Most of Capital Bankcard’s accounts are brought in by independent resellers who have a certain level of pricing control in the merchant account agreement; however, Capital Bankcard seems to consistently promote fair pricing and flexible contracts. they help me thru it and all good to go even got my reader, it came with 2 little rubber duckies for my kids,they love them, kind ,helpful. Original review: Jan. 26, 2021. No commitment, low fees, and great support. Stay away if you don't want a major headache. Write a review about it. The positive review claims great service with Capital Bankcard (in case you were curious, it mentions nothing about Matt). Had difficulty understanding employee, no help. Flat-rate travel rewards cards are hard to come by, but the Capital One Venture Rewards Credit Card is a premier example. Capital Bankcard’s website boasts free terminals for anyone who signs up to process with the company. We do few transactions but large transactions leaving a lot of risk to the processor. I was tired of watching unethical merchant services companies take advantage of unsuspecting business owners, so I built this website and wrote hundreds of reviews to expose their shady business practices. As of this review, Capital Bankcard has an “A” rating with the Better Business Bureau and has received 14 complaints filed with the BBB in the last 36 months. Do you Know this processor? Capital Bankcard also states in its FAQ section that it typically has a 3 year contract term, but information about fees is not published. It’s not our first rodeo, and it’s really helpful to have us on your side before and after you choose a processor. Eric Morales did everything as promised. Similar Credit Cards. These revenues in no way influence our ratings or reviews. Please reply to this comment with your business name and location in order to authenticate your testimonial. offer you a quote. Opensky bank account payment issue. Not only do they help you make purchases, but they can build your credit history and credit score. Would love your thoughts, please comment. Capital One credit cards do not provide return protection, and the company’s purchase protection program ranks closer to the bottom of the pack than the top. Called customer service to help with a problem. "Capital Bankcard is just a fee-driven rip off of small businesses! Gift cards are great ways to expand the influence of your business and loyalty programs help keep customers coming back. quote in an apples-to-apples format with In the past year, Capital Bankcard has received a slight increase in complaints, but these reports do not cite any consistent issue. It is locked. This is a relatively modest number of complaints. Two I found it a little strange that my credit … I know hard to believe,right ? Getting paid to re-write this page? Capital Bank N.A., is a Maryland chartered commercial bank offering business and consumer banking services through branches in the greater Washington D.C. metropolitan area alongside two nationwide lending brands: Capital Bank Home Loans, their mortgage division, and the OpenSky Secured Visa Credit Card. The company resolved three complaints to the merchants’ satisfaction, while the other 11 either were resolved to the dissatisfaction of the merchant or did not receive a final assessment from the merchant. At that point I chose to close my account and switch to another card processor, and was told told that since I cancelled after the 5th business day of the month, I would be charged a full months fees, even though I have had no transactions! You cannot access any of your account information online. Their website is AWFUL and you can even see your billing statements!! Capital Bankcard offers month-to-month contracts, but resellers can add a cancellation fee of their choosing that turns it into a three-year agreement. Get the credit you need with no annual fee. The Capital Bankcard website still uses its Boston, MA address. Want CardFellow as your personal processing consultant? We have not found any outstanding class-action lawsuits or FTC complaints filed against Capital Bankcard. reporting it to the relevant supervisory organizations, top-rated payment processors for great customer service. The rep says to mail them a letter. We may earn revenue if you obtain services from a provider that we recommend. You click on most things and it says page doesn't exist. Copyright © CardPaymentOptions.com, Inc. (Digital Fingerprint: 0d38c6720f0d78a701b74d58653af608). Instead of sending an invite through Oh and when trying to call customer service, be expected to wait long periods of time, only to talk to someone who doesn't even know what they are doing, and get hung up on before getting transferred to a department. With great service, fair fee structure and excellent cust. If you're wondering whether Capital Bank Visa® Platinum Cash Rewards Credit Card is the right card … Opensky. However, Capital Bankcard has received very few complaints regarding its sales agents, which indicates that the company does a better job than most of regulating agents’ behavior. Unauthorized debits and held funds are also reported. The available complaints describe slow response times and poor customer service rather than any kind of intentional deception. Really that simple . This website uses cookies to ensure you get the best experience. Eric Morales and Chris Kellie have been excellent in customer service and getting the approval my company needed to be able to offer financing with several options. Look before you leap into to a merchant cash advance, though. More payment options means easier sales and Capital Bankcard has plenty of equipment options to help you take cards. Selecting the right credit card processing services for your business. Not to worry! We don’t mean to be a pain, but you can’t get more quotes at the moment because you already chose one. To support this enormous responsibility we earn some of our revenue through affiliate fees and advertising. I challenged that, as was told it was “policy” and I just had to suck it up…. I applied for a card as I needed to rebuild my credit, wasn't too brilliant! This Capital Bankcard review and profile will objectively provide you with information on the company’s services, as well as offer unbiased insights about pricing and reputation. There are no verified reviews for this processor. It sounds scary because it is. Merchants can avoid “locked” terminals by purchasing their own EMV-enabled card readers directly. While these aren’t the only Capital One credit cards on the market, these are the ones we’ve … This is helpful to others that are considering this processor. They got us over the hurdles and had us up and running in no time. Aside from cost, Capital Bankcard does an excellent job of servicing its merchant customers and working to resolve problems before they turn into complaints filed elsewhere. Can check out quickly and securely with your business name and location in order to your! 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